TRP Bibra Lake Awarded Global TRP Store of The Year
March 03, 2023
RENTON, Wash., March 3, 2023 — PACCAR Parts recognizes TRP Bibra Lake in Western Australia as the 2022 Global TRP Store of the Year. The award is granted to the TRP store that demonstrates significant achievements in retail, wholesale, and fleet sales growth, as well as customer service.
TRP Bibra Lake became the first Australian store to achieve top-performing dealer status for PACCAR Parts in 2022, its first full year of operation. Only one other store reached that same status last year. It also had record-breaking retail and fleet sales that were up exponentially from the prior year.
“PACCAR Parts is thrilled to celebrate CJD Equipment and TRP Bibra Lake for their drive, commitment, and enthusiasm for customer satisfaction,” said Laura Bloch, PACCAR Parts general manager and PACCAR vice president. “TRP stores provide an essential service to our customers by offering an expansive line of products, utilization of inventory optimization programs, and delivery services.”
TRP Bibra Lake invested in a fleet of delivery vehicles to ensure customers receive their orders in a timely manner. The store further enhances the customer experience by leveraging the PACCAR Parts Fleet Services program and Managed Dealer Inventory (MDI), both of which are key programs to exceeding customer expectations and optimizing inventory.
“After 18 months in operation, all our expectations have been exceeded,” said Alan Barnett, CJD Equipment Managing Director. “Customers are already seeing the benefit of having a dedicated TRP store located in Bibra Lake, and we are delighted with the success of the new location. We encourage all our existing and new customers to visit the exciting TRP Bibra Lake store to see what it’s all about.”
TRP Bibra Lake’s location on the outskirts of Perth allows it to readily service customers in the port city of Fremantle and the surrounding region. The store opened its doors on May 10, 2021, as a parts-only store. It carries an extensive range of TRP products, as well as PACCAR Genuine and other vendor products.
TRP parts for trucks, trailers and buses are distributed exclusively by PACCAR Parts, a division of PACCAR Inc, and are available globally through authorized retailers that include TRP stores, as well as DAF, Kenworth and Peterbilt dealerships. The TRP retail network includes 253 stores in 39 countries around the world. Supported by a worldwide network of parts and service professionals, TRP offers dependable aftermarket products that are designed and tested to meet customers’ expectations for quality and value. Regardless of vehicle age, make or application, TRP is the all-makes leader for quality parts that are Trusted, Reliable and Proven. For more information, visit TRPParts.com.